Privacy Policy — Duelbits Casino

1. Data We Collect

We collect personal information you provide during registration (name, email, date of birth, address), payment data for processing transactions, and usage data (pages visited, games played, session duration) for platform improvement and regulatory compliance.

2. How We Use Your Data

Your data is used to operate your account, process deposits and withdrawals, verify your identity, comply with anti-money laundering regulations, personalise your experience, and communicate promotional offers (with your consent).

3. Data Sharing

We do not sell your personal data. We share information only with: payment processors to complete transactions, identity verification services for KYC compliance, regulatory bodies when legally required, and analytics providers (anonymised data only).

4. Data Security

All data is encrypted using 256-bit SSL. Passwords are hashed and salted. Access to personal data is restricted to authorised personnel only. We maintain regular security audits and penetration testing.

5. Your Rights

Under applicable privacy laws (including the NZ Privacy Act 2020), you have the right to access your data, request correction of inaccurate information, request deletion of your account and associated data, and withdraw consent for marketing communications at any time.

6. Cookies

We use essential cookies for site functionality, analytics cookies to understand usage patterns, and marketing cookies (with consent) for personalised communications. You can manage cookie preferences through your browser settings.

7. Data Retention

Account data is retained for the duration of your account plus 5 years for regulatory compliance. Transaction records are kept for 7 years as required by anti-money laundering regulations. You may request data deletion by contacting support.

8. Contact

For privacy-related enquiries: [email protected]